Dr Chandra and Partners

NEW PHONE SYSTEM AND CHANGE OF TELEPHONE NUMBERS

OUR TELEPHONE PROVIDER AND SYSTEM OPERATIONS FOR CALL HANDLING IS CHANGING MOST IMPORTANTLY SO IS OUR CONTACT NUMBERS

OUR NEW NUMBER IS NOT YET LIVE 

PATIENTS SHOULD NOW MAKE A NOTE OF OUR NEW NUMBER AND WE WILL LET YOU KNOW WHEN YOU CAN USE IT:

OUR NEW MAIN LINE NUMBER WILL BE 01924 767101

CARE NAVIGATION INTRODUCED BY OUR GP PARTNERS

Dr Chandra and his GP Partners have introduced a new system of 'Care Navigation' when you call the Practice with you enquiry. Our 'Care Navigators' will need to ask you a few questions to deal with your call more effectively and our GP Partners ask for patients cooperation with this as much as possible. They will direct you to the most appropriate health care professional which may not always be a GP In some cases it may be necessary for one of the clinical team to ring you back to discuss your condition in more detail Pharmacies can offer minor ailments advice and over the counter medications read more...

BANK HOLIDAY OPENING ARRANGEMENTS

2018 BANK HOILDAY  OPENING AND CLOSED TIMES

The Practice will be closed on the following Bank Holidays

MAY DAY MONDAY 7^TH MAY 2018

SPRING BANK HOLIDAY MONDAY 28^TH MAY 2018

AUGUST BANK HOLIDAY MONDAY 27^TH AUGUST 2018 read more...

CERVICAL CANCER PREVENTION AND SCREENING

FED UP OF A QUEUING? REGISTER FOR YOUR PERSONAL ONLINE ACCOUNT TO ACCESS SERVICES

AVOID THE QUEUE and register for our ONLINE SERVICES, book and cancel appointments 24/7, order repeat medication, view your test results, request access to your ‘detailed coded medical records’ and message the Practice with routine non-urgent questions. Saves you time and phone call costs and you can manage your health care at convenient times to you. It only takes 5 minutes to register - just bring two forms of I.D (one to be photo ID if possible) to the Practice and we can set up your secure account. (Note each person requiring registration needs to attend in person – contact Rachael Atkinson online access lead on

01924 351632 (ask for ext: 1816)

PRACTICE PROTECTED TIME CLOSURE DATES FOR TRAINING

PRACTICE PROTECTED TIME CLOSURES FOR TEAM TRAINING

• ONE TUESDAY IN EACH MONTH THE PRACTICE CLOSES AT 1 PM AND DOES NOT OPEN TILL THE FOLLOWING DAY (WEDNESDAY AT 7.20 AM)
• THIS ALLOWS US TO CARRY OUT OUR ESSENTIAL TRAINING AND DEVELOPMENT PROGRAMME WITH ALL OF OUR TEAM MEMBERS

NORTH ROAD SUITE TEAM ARE ANTIBIOTIC GUARDIANS – CLICK ON THE ‘SELF CARE’ TAB AT THE TOP FOR MORE INFORMATION

We are asking all our  patients to support the 'Antibiotic Guardian Campaign'

See the 'Self Care' and 'News' tabs at the top for more information

THE NHS NEEDS YOUR HELP

PLEASE HELP ALL NHS TEAMS TO HELP MORE PATIENTS

IN THE RIGHT SETTING FOR THEIR CONDITION

USE NHS SERVICES RESPONSIBLY

EMERGENCY NOTICES TO PATIENTS

EMERGENCY NOTICES TO PATIENTS

WE HAVE NO SPECIFIC PRACTICE ALERTS AT THIS TIME

HOWEVER