Welcome to North Road Suite - Dr. N. Chandra & Partners

PRACTICE LEAFLET 

PRACTICE LEAFLET JUNE 2018

EMERGENCY NOTICES TO PATIENTS

EMERGENCY NOTICES TO PATIENTS

for WEDNESDAY 24TH APRIL FROM 1.30 PM ONWARD

Our phone system is being upgraded today and will go live when our phone lines re-open after lunch at 1.30 on the 24th April.

We do not anticipate any issues; however, technical things can always be a possibility and if for any reason you cannot get through to the Practice and you need medical attention please come down to the Practice and we will do our best to help you.

If we do have any issues then we will post messages here.

 

BANK HOLIDAY OPENING ARRANGEMENTS

THE PRACTICE IS CLOSED ON THE FOLLOWING BANK HOLIDAYS 

MAY DAY MONDAY 6TH MAY 2019

SPRING BANK HOLIDAY MONDAY 27TH MAY 2019

read more...

Your cervical screening test

Screening  SAVES LIVES a cervical screening test only lasts 5 minutes and in most cases the results are normal. Don’t keep putting off or delay booking an appointment if your smear test is overdue or you have been invited.

We want everyone to know what a smear test is for, why they’re important and ways to make them better. So if you follow the link below you will find information that will help you decide and contains information you will find useful - you can also watch the video - don't miss your opportunity its only a click away so on the link below.

https://www.jostrust.org.uk/get-involved/campaign/cervical-cancer-prevention-week/smearforsmear?mc_cid=13be89d38e&mc_eid=6317dc8ae8        

NEW SERVICE GP EVENING AND WEEKEND APPOINTMENTS

Evening and weekend appointments now available

Patients can now see a local GP for routine appointments on weekday evenings and at weekends.

read more...

CARE NAVIGATION INTRODUCED BY OUR GP PARTNERS

Dr Chandra and his GP Partners have introduced a new system of 'Care Navigation' when you call the Practice with you enquiry. Our 'Care Navigators' will need to ask you a few questions to deal with your call more effectively and our GP Partners ask for patients cooperation with this as much as possible. They will direct you to the most appropriate health care professional which may not always be a GP In some cases it may be necessary for one of the clinical team to ring you back to discuss your condition in more detail Pharmacies can offer minor ailments advice and over the counter medications read more...

FED UP OF A QUEUING? REGISTER FOR YOUR PERSONAL ONLINE ACCOUNT TO ACCESS SERVICES

AVOID THE QUEUE and register for our ONLINE SERVICES, book and cancel appointments 24/7, order repeat medication, view your test results, request access to your ‘detailed coded medical records’ and message the Practice with routine non-urgent questions. Saves you time and phone call costs and you can manage your health care at convenient times to you. It only takes 5 minutes to register - just bring two forms of I.D (one to be photo ID if possible) to the Practice and we can set up your secure account. (Note each person requiring registration needs to attend in person – contact Rachael Atkinson online access lead on

01924 767 097 (ask for ext: 1816)

 

PRACTICE PROTECTED TIME CLOSURE DATES FOR TRAINING

PRACTICE PROTECTED TIME CLOSURES FOR TEAM TRAINING

  • ONE TUESDAY IN EACH MONTH THE PRACTICE CLOSES AT 1 PM AND DOES NOT OPEN TILL THE FOLLOWING DAY (WEDNESDAY AT 7.20 AM)
  • THIS ALLOWS US TO CARRY OUT OUR ESSENTIAL TRAINING AND DEVELOPMENT PROGRAMME WITH ALL OF OUR TEAM MEMBERS
read more...

THE NHS NEEDS YOUR HELP

PLEASE HELP ALL NHS TEAMS TO HELP MORE PATIENTS

IN THE RIGHT SETTING FOR THEIR CONDITION

USE NHS SERVICES RESPONSIBLY

NORTH ROAD SUITE TEAM ARE ANTIBIOTIC GUARDIANS – CLICK ON THE ‘SELF CARE’ TAB AT THE TOP FOR MORE INFORMATION

We are asking all our  patients to support the 'Antibiotic Guardian Campaign'

See the 'Self Care' and 'News' tabs at the top for more information

Fire hazard associated with paraffin based products emollients and creams

Fire hazard associated with paraffin based products emollients and creams read more...

Dedicated Appointment Cancellation Message Line
Call 01924 767 098

(THIS LINE IS AN AUTOMATED SERVICE FOR CANCELLING APPOINTMENTS ONLY – PLEASE DO NOT LEAVE ANY OTHER MESSAGE AS THEY CANNOT BE ACTED UPON).

Appointments

Call 01924 767 101 and select option 1 from the menu or register for ‘SystmOnline‘ where you can book appointments via this website. (see our services or further details tabs for how to register).

Appointment times (you can now book online) download our top tip guide to appointments TOP TIPS for practice services JUNE 2018

Monday                     7.25*—11.50    2.20—6.10

Tuesday                    7.25*—11.50    3.40—6.10

Wednesday             7.25*—10.55    2.20- 6.00                  

Thursday                 7.25*—11.40    2.20—6.00

Friday                      8.05—11.50     2.20—6.00

*Early morning extended access pre-bookable appointments for patients

Download our leaflet on how to access Routine and Emergency Care for you and your family
NRS routine and emergency care JUNE 2018

Please click the SystmOnline logo below to access the new online services.

systmonline patient services

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