Welcome to North Road Suite - Dr. N. Chandra & Partners

PRACTICE LEAFLET 

PRACTICE LEAFLET JUNE 2018

BANK HOLIDAY OPENING ARRANGEMENTS

CHRISTMAS 2018 OPENING AND CLOSED TIMES

THE PRACTICE IS OPEN AS NORMAL ON MONDAY 24TH DECEMBER 2018  - 'CHRISTMAS EVE'

THE PRACTICE IS CLOSED ON

*TUESDAY 25TH DECEMBER 2018 - CHRISTMAS DAY

**WEDNESDAY 26TH DECEMBER 2018 - BOXING DAY

THE PRACTICE WILL RE-OPEN AS NORMAL ON THURSDAY 27TH DECEMBER AT 7.20 AM

 NEW YEAR 2019

THE PRACTICE IS OPEN AS NORMAL ON MONDAY 31ST DECEMBER 2018 -  NEW YEARS EVE

THE PRACTICE IS CLOSED ON

***TUESDAY 1ST JANUARY 2019 - NEW YEARS DAY

THE PRACTICE WILL RE-OPEN AS NORMAL ON WEDNESDAY 2ND JANUARY 2019 AT 7.20 AM

read more...

NEW SERVICE GP EVENING AND WEEKEND APPOINTMENTS

Evening and weekend appointments now available

Patients can now see a local GP for routine appointments on weekday evenings and at weekends.

read more...

NEW PHONE SYSTEM AND CHANGE OF TELEPHONE NUMBERS

NEW TELEPHONE INSTALLATION IS COMPLETED 

PLEASE S CALL OUR NEW NUMBER WHICH IS

01924 767 101

THE NEW NUMBER FOR OUR  24/7  APPOINTMENT CANCELLATION LINE

DIRECT DIAL 01924 767 098

(Or call our new main line number during Practice hours 01924 767 101 and select option 2 from the main menu)

    read more...

BOOK YOUR FREE FLU VACCINATION

IF YOU ARE AGED 65 AND OVER OR YOU ARE 18 TO 64 AND HAVE A LONG TERM HEALTH CONDITION BOOK YOUR FREE FLU VACCINATION

APPOINTMENTS ARE NOW AVAILABLE FOR CHILDREN AGED 2 AND 3 & ALL CHILDREN WHO HAVE A LONG TERM CONDITION SUCH AS ASTHMA OR OTHER MAJOR HEALTH CONDITION UP TO THE AGE OF 17 read more...

FED UP OF A QUEUING? REGISTER FOR YOUR PERSONAL ONLINE ACCOUNT TO ACCESS SERVICES

AVOID THE QUEUE and register for our ONLINE SERVICES, book and cancel appointments 24/7, order repeat medication, view your test results, request access to your ‘detailed coded medical records’ and message the Practice with routine non-urgent questions. Saves you time and phone call costs and you can manage your health care at convenient times to you. It only takes 5 minutes to register - just bring two forms of I.D (one to be photo ID if possible) to the Practice and we can set up your secure account. (Note each person requiring registration needs to attend in person – contact Rachael Atkinson online access lead on

01924 767 097 (ask for ext: 1816)

 

CARE NAVIGATION INTRODUCED BY OUR GP PARTNERS

Dr Chandra and his GP Partners have introduced a new system of 'Care Navigation' when you call the Practice with you enquiry. Our 'Care Navigators' will need to ask you a few questions to deal with your call more effectively and our GP Partners ask for patients cooperation with this as much as possible. They will direct you to the most appropriate health care professional which may not always be a GP In some cases it may be necessary for one of the clinical team to ring you back to discuss your condition in more detail Pharmacies can offer minor ailments advice and over the counter medications read more...

NORTH ROAD SUITE TEAM ARE ANTIBIOTIC GUARDIANS – CLICK ON THE ‘SELF CARE’ TAB AT THE TOP FOR MORE INFORMATION

We are asking all our  patients to support the 'Antibiotic Guardian Campaign'

See the 'Self Care' and 'News' tabs at the top for more information

THE NHS NEEDS YOUR HELP

PLEASE HELP ALL NHS TEAMS TO HELP MORE PATIENTS

IN THE RIGHT SETTING FOR THEIR CONDITION

USE NHS SERVICES RESPONSIBLY

General Data Protection Regulations – 25th May 2018

From the 25th May the new General Data Protection Regulations (GDPR)

come in to force. 

Click on the 'News' Tab or the 'About' Tab for more information.

PRACTICE PROTECTED TIME CLOSURE DATES FOR TRAINING

PRACTICE PROTECTED TIME CLOSURES FOR TEAM TRAINING

  • ONE TUESDAY IN EACH MONTH THE PRACTICE CLOSES AT 1 PM AND DOES NOT OPEN TILL THE FOLLOWING DAY (WEDNESDAY AT 7.20 AM)
  • THIS ALLOWS US TO CARRY OUT OUR ESSENTIAL TRAINING AND DEVELOPMENT PROGRAMME WITH ALL OF OUR TEAM MEMBERS
read more...

Dedicated Appointment Cancellation Message Line
Call 01924 767 098

(THIS LINE IS AN AUTOMATED SERVICE FOR CANCELLING APPOINTMENTS ONLY – PLEASE DO NOT LEAVE ANY OTHER MESSAGE AS THEY CANNOT BE ACTED UPON).

Appointments

Call 01924 767 101 and select option 1 from the menu or register for ‘SystmOnline‘ where you can book appointments via this website. (see our services or further details tabs for how to register).

Appointment times (you can now book online) download our top tip guide to appointments TOP TIPS for practice services JUNE 2018

Monday                     7.25*—11.50    2.20—6.10

Tuesday                    7.25*—11.50    3.40—6.10

Wednesday             7.25*—10.55    2.20- 6.00                  

Thursday                 7.25*—11.40    2.20—6.00

Friday                      8.05—11.50     2.20—6.00

*Early morning extended access pre-bookable appointments for patients

Download our leaflet on how to access Routine and Emergency Care for you and your family
NRS routine and emergency care JUNE 2018

Please click the SystmOnline logo below to access the new online services.

systmonline patient services

Patient Group Button