North Road Suite

Appointment Cancellation

Lines open 8.00am – 6.30pm

Repeat prescriptions

If you are on continuous medication authorised by your doctor, you can order a repeat prescription.

To order a repeat prescription

Your prescription will be ready for collection 48 hours later. If you prefer, we can post it back to you (you will need to provide a stamped, addressed envelope).

We are keen to ensure that patients with ongoing medical problems are monitored regularly. If the date for your next review with a doctor or nurse has passed you will be asked to make an appointment.

You need to register to use our online repeat prescription ordering service. Please speak to one of our receptionists.

We cannot take telephone requests for repeat prescriptions because of the possibility of error and we have a specially trained team to carry out this work with the Doctors.

Electronic prescriptions service (EPS)

If you get regular prescriptions or are already using a prescription collection service (where a pharmacy collects prescriptions from your GP practice for you) then choosing a pharmacy to dispense all your prescriptions may save you time by avoiding unnecessary trips to your GP.

You will still order your repeat prescriptions in the same way as you do now, but your prescriptions will be sent electronically to the pharmacy or dispenser of your choice.

You will not have to collect a paper repeat prescription from your GP practice.

Go to the NHS website for further information

Medication reviews

We have a duty to review your health and medicines regularly. We will let you know if you need to make an appointment for a medication review with either our practice nurses or your doctor.

If you need urgent advice about your medication outside our surgery hours, please call NHS 111.

NHS prescription charges and exemptions

Go to the NHS website for the latest prescription charges and exemption criteria

Date published: 8th October, 2014
Date last updated: 19th May, 2023