North Road Suite

Appointment Cancellation

Lines open 8.00am – 6.30pm

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records

Care navigation

Care Navigation to help patients – What is Care Navigation? The North Road Suite Practice is part of the North Kirklees Clinical Commissioning Group (NKCCG) and part of CURO Health ... [continue] Care navigation

Social prescribing

Many things can affect our health and well-being. Social prescribing can support you to improve your health and wellbeing through connecting you to services and activities based on what matters ... [continue] Social prescribing

Your ‘Named Accountable GP’

The Partners at the North Road suite wish to confirm that all patients have been allocated a ‘Named Accountable GP’ , however, we are a group Practice and patients can see any ... [continue] Your ‘Named Accountable GP’

Military Veteran Support Services

  Are you a military Veteran?? The NHS provides dedicated mental health services for those who have served in the British Armed Forces – the Veterans’ Mental Health Transition, Intervention ... [continue] Military Veteran Support Services

Practice boundary

The practice boundary covers the following postcodes: WF13 RAVENSTHORPE WF12 DEWSBURY WF14 MIRFIELD WF16 HECKMONDWIKE WF15 LIVERSEDGE Please use the map below to see if you live within our practice ... [continue] Practice boundary

Updating your details

If you change your name, address or telephone number, please let our receptionists know by either: completing the online form below calling in and completing a change of address form, ... [continue] Updating your details

Complaints policy

Sometimes things can go wrong, a system fails or we can make human errors. We may not have not provided enough information to patients or in the format they may ... [continue] Complaints policy

Violent or abusive behaviour

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. We take seriously any threatening, abusive or ... [continue] Violent or abusive behaviour

Access to medical records

New ‘Online’ Services Records Access Patient information ‘It’s your choice’ If you wish to, you can now use the internet to book appointments with a GP, request repeat prescriptions for ... [continue] Access to medical records

Patient confidentiality

updated 27.09.2022 to include link for National Data Op Out WHY WE COLLECT INFORMATION ABOUT YOU Your doctor and other health professionals caring for you keep records about your health ... [continue] Patient confidentiality

Patient Charter

Patient Charter (Patient rights and responsibilities) All members of the surgery primary care team are dedicated to a quality policy to achieve health services which meet the patient’s requirements. You ... [continue] Patient Charter

Using this website

The medical information on this website, and any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal advice ... [continue] Using this website

Safeguarding Children and Vulnerable Adults

The Practice has specifically appointed Doctors and Senior Administrative Assistants in the Practice to deal with Safeguarding concerns. You can however, speak to any member of our team or your ... [continue] Safeguarding Children and Vulnerable Adults

New Patients

How to register We can only accept new patients who live in our practice area. You can use the following link to register as a new patient online. You ... [continue] New Patients

Modern Slavery and Human Trafficking

What is Human Trafficking?  Human trafficking is modern-day slavery and involves the use of force, fraud, or coercion to obtain some type of labour or commercial sex act. Millions of ... [continue] Modern Slavery and Human Trafficking

Date published: 8th October, 2014
Date last updated: 22nd October, 2014