North Road Suite

01924 767 101

Appointment Cancellation

01924 767 098

Self help


Repeat medication ordering for over Bank Holidays 2019

Please make sure you have ordered any repeat medication you may require to last over the Bank Holiday periods. Listed below are the processing timetables for repeat medication. You can download our repeat medication ordering schedule here before each Bank Holiday

  • ORDER ONLINE via your secure log on? If don’t have one yet then ask any of our team how to apply. You can then order your medication 24/7 which saves you a visit to the Practice.
  • VIA YOUR GREEN REPEAT SCRIPT please make sure you have checked the table below when you medication request will have been processed.
  • NOMINATED PHARMACY? if you have repeat medication please make sure you have nominated a pharmacy so that the  GP can send your prescription ‘electronically’ direct to the pharmacy you have chosen. This is a safe method for the GP, saves clinical time and is a secure method. It saves you time not having to come to the surgery to collect your repeat prescription.
  • Please note have a specially trained team to process repeat medication. Each prescription takes several steps to process and we cannot take requests for medication over the phone. We appreciate at this busy time some patients may forget to order their medications in time this is why we are asking all patients to check their medication in good time. We do not expect patients to go without medication please speak to one of our senior team if you have forgotten to order.


As well as our practice, there are many other local NHS services you can contact for health advice, information or treatment.

Before you do, remember that you can treat many minor ailments such as colds, coughs and indigestion by keeping a well-stocked medicine cabinet at home.

We suggest you keep the following:

  • Paracetamol and aspirin (children under 16 and people with asthma should not take aspirin)
  • Mild laxatives
  • Anti-diarrhoeal medicines
  • Rehydration mixture
  • Indigestion remedy (for example, antacids)
  • Travel sickness tablets
  • Sunscreen – SPF15 or higher
  • Sunburn treatment (for example, calamine)
  • Tweezers and sharp scissors
  • A thermometer
  • A selection of plasters, non-absorbent cotton wool, elastic bandages and dressings


  • Keep the medicine chest in a secure, locked place out of reach of small children
  • Always read the instructions and use the suggested dose
  • Watch expiry dates – don’t keep or use medicines past their sell-by date
  • Take all unwanted and out-of-date medicines back to the pharmacy

NRS routine and emergency care JUNE 2018 and our TOP TIP GUIDE TO APPOINTMENTS: TOP TIPS for practice services JUNE 2018