North Road Suite

Appointment Cancellation

Lines open 8.00am – 6.30pm

Why have we changed from Engage Consult to PATCHS and what is PATCHS?

Online consultation systems have been around for a while, but have so far had limited impact on primary care.

Since the start of the COVID-19 pandemic, all GP practices are expected to have an online consultation system, and NHS England recommends they should be used for all initial patient contacts to reduce the spread of the virus.

Read more about the new service here.

Date published: 31st March, 2023
Date last updated: 31st March, 2023