North Road Suite

01924 767 101

Appointment Cancellation

01924 767 098

Useful local contacts


Compassionate support for people bereaved by suicide

Has someone you cared about ended their own life? You are not alone.

NHS England has provided funding for a suicide bereavement service across West Yorkshire & Harrogate. The project is run by Leeds Mind and informed by the Leeds Suicide Bereavement Service. The workers have their own personal experience of suicide bereavement. You can access support as an individual or work place. We provide 1:1 support and peer support groups.

Whether you were affected by a suicide that was a few days, weeks or decades ago. We will support you whoever you have lost – this may be a parent, child, partner, sibling, other relative, friend or work colleague.

You can use the service if you believe someone you care about has ended their own life, even if this has not been officially recognised or you haven’t had an inquest. We also support people who feel affected by a suicide but do not identify as bereaved, for example if you witnessed a death.

Follow this link to access the website:

Andy’s Man Club

Andy’s Man Club was set up in July 2016 after the sudden and tragic suicide of Andy Roberts, to allow men a space to go and talk. A place for them to share their issues before they spiral out of control. The group is a free, non-judgmental, no referral service open to any man over 18 who may need the opportunity to talk and get things off his chest. There is also no signing in.

You can access the main website follow this link:

Follow this link to where you can meet including locations in Dewsbury and Huddersfield.

You can download the flyer here: andys mens club flyer


‘Happy Memories –  Dementia Support Group’ is run by  Cath and Ronnie who have also been members of our Patient Participation Group for many years. If you would like more information about their Dementia Support Group and their activities please call then on 01924 737 068.

Join Dementia Research, a place to register your interest in participating in dementia research. Dementia affects 850,000 people in the UK. The only way to beat the condition is through research. You can find our more by accessing this link:

You can also view this you-tube video and this is  useful for all patients and south Asian The NIHR Clinical Research Network (CRN) has produced a YouTube video about dementia in the south Asian community. It has subtitles available in English, Punjabi or Urdu and can be viewed here:



New Victim Support Hubs open in Dewsbury and Batley

Kirklees Council are working in partnership with Victim Support to develop specialist hubs dedicated to supporting victims and witnesses of crime in Dewsbury and Batley. The hubs are located at Customer Service Centre in Dewsbury (every Wednesday) and Jo Cox House in Batley (every Monday) from 10 am to 4 pm. The hubs are open to all and those visiting will receive free confidential, emotional and practical support and information from specially trained staff and volunteers.

Alternatively the team can be contacted directly by calling 01484 221000 and asking for ‘Kirklees Supporting Victims’. The service is available from 8 am – 8 pm Monday to Saturday on 0300 303 1971 or people can self-refer via clicking on this link:


What we do

  • Provide confidential help and advice to young people and anyone worried about a young person
  • Help others to prevent young suicide by working with and training professionals

Campaign and influence national policy

Why do I feel suicidal?

When you are thinking about suicide, this can be a very confusing and lonely experience.  If you are thinking about suicide, you are not alone in feeling like this. The most important thing to know right now is that there is help available.

The reasons why people think about suicide are individual to them, and there might not even be a specific reason. However some experiences can make someone feel particularly vulnerable to thoughts of suicide. Whatever the reason, what is most important is how you feel about the event, not how other people might see it.

You may be feeling suicidal because you feel trapped and overwhelmed by things happening in your life. When we feel like this, suicide can start to feel like the only escape. There are lots of reasons why people can feel trapped – for example, it may be because you don’t feel able to talk to anyone about how you are struggling, or you might feel hopeless about getting help.

When you feel trapped and overwhelmed by the difficulties in your life, it can be harder to cope if you are struggling with mental health issues such as; depression, anxiety or an eating disorder. Struggling with your mental health can also make it more difficult for you to cope with everyday things too, which can leave you feeling even more trapped or hopeless.

We want to reassure you that help is available and that with the right help and support you can start to feel more hopeful and in control of your life. For more information follow this link or copy and paste into your web browser:


latest newsletter can be downloaded here: Yorkshire_Cancer_Patient_Forum_News_February_2018

Yorkshire Cancer Patient Forum

People affected by cancer (by this we mean patients, carers, friends and relatives) have an important part to play in making a difference to how cancer services are designed, developed and delivered. They are the people who use or experience the service, treatment or care, and know what works and what doesn’t.

The Forum will look at cancer patient pathways and ‘journeys’ across Yorkshire, because many people have to go to more than one hospital to receive parts of their treatment, and therefore services can’t just be designed and developed on a very local basis. The Forum is also working with local hospital trusts, CCGs (who pay for cancer services) and organisations like Healthwatch, to make sure views are heard and what people tell us gets acted on.

People don’t need any specific skills or experiences to be involved with the Forum, as we believe that people affected by cancer are experts by their own experience. We just need you to come and help us make a difference for others locally, who will be going through the same things that you’ve been through, and perhaps you can help to improve things for them.

Download their leaflet here: YCP_Forum_A5_Leaflet_DS



Kirklees Local Offer for families of children and young people with special educational needs and/or disabilities
The Kirklees Local Offer is for families of children and young people with special educational needs and/or disabilities and contains information about services relating to special educational needs, disabilities, education and more for children and young people aged 0-25.

It is part of the Children and Families Act which brought in a number of important changes about support and services.  The local offer will continue to develop over the coming months to cover:

  • Learning – from early years through schools, colleges to employment.
  • Health – from GPs and health visitors to hospitals and specialist care.
  • Social Care – from assessments for support, safeguarding, to respite and short breaks.
  • Other services – such as leisure and after school activities. Self-help information about a range of conditions and related subjects.

    Information about the additional needs register and how to register.

    About the register

    The Kirklees Additional Needs Register is a list of children and young people (0-25 years) with special educational needs and/or disabilities in Kirklees.

    The register is a list of children and young people with special educational needs and/or disabilities in Kirklees. Registration is voluntary.

    The information you provide will give us a clearer picture of special educational needs and disability in Kirklees and helps us to plan for services.

    By registering you will be entitled to a free ‘Flexi Card’ with Kirklees Active Leisure giving your family a 20% discount on a wide range of activities

  • To help to raise awareness we have included a link to the Kirklees Local Offer website
  • you can also download this information leaflet here: additional needs flyer

carers count

Do you look after someone who is ill, frail, disabled or mentally ill?

We are interested in identifying carers, especially those people who may be caring without help or support. We know that carers are often “hidden” looking after a family member or helping a friend or neighbour with day to day tasks and may not see themselves as a carer.

Caring for someone is an important and valuable role in the community, which is often a 24-hour job that can be very demanding and isolating for a carer. Carers should receive appropriate support by way of access to accurate information on a range of topics such as entitlement to benefits and respite care and not least, a listening ear when things get too much.

As a carer, you are also entitled to have your needs assessed by Adult Care Services. A Carer’s Assessment is a chance to talk about your needs as a carer and the possible ways help can be given. It also looks at the needs of the person you care for. There is no charge for an assessment.

If you are a carer, please ask to speak to Justin Wood our Senior Receptionist – Reception Services for a Carers identification and referral form which you can complete to let us know about your caring responsibilities.

More information is available at    and  carers-information

The Practice is now working closely with carers count if you want more information you can follow this link to the carers count website at
their telephone number is 0300 012 0231 or Email:

You will find Justin our Carers Champion featured on page 8 of  the ‘Carers Count’ newsletter:  CarersCount_Newsletter_Spring2016_EMAIL

You can also contact Justin Wood for more information – Justin is our Reception Supervisor here at North Road Suite and also our ‘Patient Champion for Carers’ phone on 01924 351632 and ask for Justin on ext: 1840


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 North Road Suite at Ravensthorpe Health Centre is now Part of the Kirklees Safe Places Scheme

What is the Kirklees Safe Places scheme?

The Safe Places scheme is to help vulnerable people when they go out. Sometimes when we go out things can happen and you need help but there is no one around to ask. You might have lost your bus pass or someone has been unkind and you feel upset and afraid. A Safe Place is somewhere you can go to for help if this ever happens to you.

Click on this link for more information:

Direct to the Safe Places website:

or download their leaflet safe-places-leaflet


family life

Banner---3 kirklees council stay connecteLatest family life news bulletin from kirklees council

About the service

The Kirklees Dementia Hub is a partnership between Community Links and Age UK Calderdale & Kirklees and offers community activity, awareness raising and information & advice sessions for adults of any age with memory problems or a recent diagnosis of dementia.

An Information and Advice Line operates Monday-Friday 9am – 5pm offering information and advice on living well throughout the dementia journey as well as signposting to further support in the community. You can contact the Information and Advice Line on 01484 503 908.

You can download this leaflet or contact on the web link above or telephone for advice dementia leaflet

North Road Suite introduce ‘PATIENT CHAMPIONS’ helping to support and sign post patients and their carers to care and support services.

Julie and Jayne  (Receptionists) We are patient champions for Dementia Patients and their Carers because friendly and empathic support in helping them to access services here at the Practice and from support agencies could really help them to have a better quality of life.

Andrea and Sarah (Practice Secretaries) We make the referrals for our clinical team and we want to offer special support to patients and carers with regards to understanding appointments and ensuring patients are supported to attend

Dementia is a brain disease which often starts with memory problems and goes on to affect other parts of the brain.It mainly affects people over 65 and the likelihood increases with age but it can affect younger people too.Being diagnosed with dementia can be an anxious time for both you and for your friends, family or carer.

It is very important that you know how much support and expertise is available and how to get help.

dementia friendly practice

Our work

  • Our Patient Champions are attending training on the 16th June and 21st July and will be using the skills & knowledge to support both the Clinical Team and our patients and on the 18th August our complete Practice Team Led by
    Dr Chandra will be holding a special training session for all of our team.
  • Ronald and Cath members of our Patient Participation Group run a local support group for patients with Dementia and we are joining with them to help develop our services in the Practice.
  • We will be focusing on how to make our Practice into a Dementia friendly Practice over the coming months and to do that successfully we need your help.
  • We will update you on our joint progress throughout the year.
  • We are signed up to Dementia Action Alliance which brings together organisations across England committed to transforming the lives of people with dementia and their carers follow us at


If you are a Dementia patient or a family member, friend or carer of a person with this condition we would welcome your experiences of care as well as your suggestions and ideas of how to improve and develop our services and support. Ask for one of us we are happy to speak with you at any time.

More useful information:

The Herbert Protocol Missing Person Incident Form

The Herbert Protocol - Safe & Found

The Herbert Protocol is a national scheme being introduced by West Yorkshire Police and other agencies which encourages carers to compile useful information which could be used in the event of a vulnerable person going missing.

Carers, family members and friends can complete in advance, a form recording all vital details, such as medication required, mobile numbers, places previously located, a photograph etc.  In the event of your family member or friend going missing, the form can be easily sent or handed to the police to reduce the time taken in gathering this information.

The Herbert Protocol initiative is named after George Herbert, a War veteran of the Normandy landings, who lived with dementia.

click on this link to access the West Yorkshire Police website:

you can also find out more information via the Kirklees together website:



Check out our new website young people…


Did you know the council has a website specially dedicated to children and young people? Our web pages contain lots of information for families about important things like careers, places to visit, staying safe and leading a healthy and active lifestyle. Don’t miss out!

pacePace is a collaborative organisation which works in partnership with several statutory and voluntary agencies. We firmly believe that a multi-agency approach is key to tackling child sexual exploitation.

Pace is a leading specialist charity that brings the parent perspective to tackling child sexual exploitation. Our expertise comes from years of experience of working with parents, which is reflected in our training courses and in our approach to multi-agency working.

you can access the PACE website here:

The history of PACE:

Pace (formerly CROP, the Coalition for the Removal of Pimping) was founded by Irene Ivison and a number of supporting parents in 1996 following the murder of her 17 year old daughter Fiona, who was groomed, sexually exploited and then coerced into prostitution by a known perpetrator.  Three weeks after she was forced into prostitution, Fiona was murdered by a client.

Irene had spent three years asking social services to help remove Fiona from her groomer’s clutches. But social care did not deem Fiona to be at risk because she came from a ‘good family’ and they deemed her relationship to be consensual, rather than the calculated exploitation of a vulnerable child.  The man who killed her received a life sentence, but the groomer who pimped her remains free today.

It was these twin agency failures – the inability of the social services to intervene and the refusal of the criminal justice system to recognise the groomer’s role in Fiona’s death – which propelled Irene to set up CROP alongside other affected parents.
Right from the start, CROP was run by parents for parents, offering individual telephone support and running self-help groups. When the parents organised the inaugural CROP conference in 1998, they ensured that police officers, social services, health authorities and children’s charities attended to hear their voices for the first time.

Irene died after complications from a routine operation in 2000, just four years after CROP was established. But her influence on government policy was clear. Former Prime Minister Tony Blair thanked her posthumously for her contribution in highlighting that children exploited through prostitution are victims of sexual abuse, and her recommendations informed the Sexual Offences review (2003) and National Plan to Prevent Sexual Exploitation of Children

Connect to Support

Access to local health and social care providers, equipment, activities, information and well-being advice all in one place.

As health professionals working in the heart of our communities, we wanted to keep you up to date on a new website called “Connect to Support” which we are launching in spring 2013.

“Connect to Support” helps people access the support they need all in one place, by visiting a “shop” online, where they can view care services, leisure services and other activities that promote health and well-being.

Help with costs

Help with travel costs web page Link

Useful contact numbers

Important numbers

Phone 0300 330 1348 for the dental services help line

Phone 0300 330 1343 for the Low Income Scheme help line

Phone 0300 330 1341 for queries about medical exemption certificates.

Phone 0300 330 1341 for queries about PPCs.

Phone 0300 330 1349 for the prescription services help line

Phone 0300 330 1347 for queries about tax credit certificates

Phone 0845 610 1112 to order a paper copy of the HC12 and HC5 forms

For all other queries call 0300 330 1343

Kirklees website for people with persistent or chronic pain

Kirklees is estimated to have more than 104,000 people with persistent or chronic pain. This website can help you understand what persistent pain is and offers tips, advice and information to help you self-manage your condition and enjoy a better quality of life.

It has been created by people who successfully live with persistent pain, working with healthcare professionals such as physiotherapists, doctors, psychologists and pain specialists.

Explore the site and discover for yourself ways to have a better life despite pain.

Health Care Promotion Links

About Us: Locala Community Partnerships provides NHS community services to over 400,000 people in Kirklees and beyond. We are a Community Interest Company (CIC) an independent, not for profit social enterprise.

Being a social enterprise means we have the freedom to improve and develop what we do. We still deliver NHS services but in a much more coordinated, integrated and community focussed way.

The people who are most in touch with patients’ needs – doctors, nurses and therapists as well as elected members of the public are directly involved in shaping as well as providing our services – and that has to be good for you and your family.


Supporting all victims of honour based abuse and forced marriage.

Karma Nirvana

Karma Nirvana

Support for Young Asian women and families being possible victims of rape and honour crimes/violence.

Information is also contained in the leaflet attached:

Karma_Nirvana_General_leaflet and the link to the Karma Nirvana website for helpful information

Meeting the Change website

The public consultation on proposals to change hospital and community services across North Kirklees and the Wakefield District has ended – but we want you to stay in touch and continue visiting this site.

It is our ambition that local people should have first class healthcare that provides the best possible outcomes for patients, that is joined up with social care, and that is available as close to home as possible.

The changes to local hospital services are a key part of achieving this ambition – and also of addressing the significant challenges facing the local NHS. But they are not the only part, and this website will keep you up to date on other major programmes that are taking place between health and social care providers in our area.

So please keep coming back – and please keep in touch!

Useful Health Information

wdh: care link


Care and support for elderly, disabled and vulnerable people, in their own homes, in the Wakefield district. Care Link brings peace of mind 24 hours a day, every day, at the touch of a button.

FOR YOU – it’s making sure, while you’re at work or away, your loved one can get support if they need it.

FOR YOUR LOVED ONE – it’s the peace of mind knowing they have help and support at the touch of a button.

FOR BUSY FAMILIES – it’s a convenient way to support your loved ones when you can’t be there.

FOR CARERS – it’s a chance to have that well deserved break knowing your loved ones are being looked after 24 hours a day.

Call us on 01977 78 80 00

carerstrust – Mid Yorkshire Crossroads Carer Service – action – help- advice

Carers Tust Mid Yorkshire is an organisation providing practical, consistent support to carers and people with care needs in the home where it is most generally needed.

See attached leaflet pages for full information.



vist their website at


Do local health and social care services meet your needs?

We’re interested in what’s good, what’s not good enough and what needs to change.

Healthwatch Kirklees is here to represent the views of children, young people and adults to the people who deliver and design health and social care services. They need to hear from people from all communities and ages. We want to make sure that all voices are being heard, please tell us about your experience

Follow the link:


Your Local Clinical Commissioning Group – North Kirklees (NKCCG)

North Kirklees Clinical Commissioning Group (NKCCG)
NHS North Kirklees CCG,
Broad Lea House,
Bradley Business Park,
Dyson Wood Way,

Telephone: 01484 464017