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01924 767 101

Appointment Cancellation

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Coronavirus – Covid-19 information for patients and pregnant women and NEW GP/Patient online consultations

Daily updates: Wednesday 25th March 2020


We have had to suspend  the patient online appointment booking facility via your systmonline accounts – you can use the engage consult GP online consultations via the home page on this website instead.

Patients can use the ‘Engage Consult’ Facility for ROUTINE online consultations if required (see our website home screen)

Information about the Coronavirus  ‘Covid-19’ Daily update: 23rd March

If you live alone and you have symptoms of coronavirus illness (COVID-19), however mild, stay at home for 7 days from when your symptoms started. (See ending isolation section below for more information)

If you live with others and you or one of them have symptoms of coronavirus, then all household members must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill

It is likely that people living within a household will infect each other or be infected already. Staying at home for 14 days will greatly reduce the overall amount of infection the household could pass on to others in the community

For anyone in the household who starts displaying symptoms, they need to stay at home for 7 days from when the symptoms appeared, regardless of what day they are on in the original 14 day isolation period. (See ending isolation section below for more information) full information can be found here:

If you can, move any vulnerable individuals (such as the elderly and those with underlying health conditions) out of your home, to stay with friends or family for the duration of the home isolation period

If you cannot move vulnerable people out of your home, stay away from them as much as possible

If you have coronavirus symptoms: Do not go to a GP surgery, pharmacy or hospital


Testing for coronavirus is not needed if you’re staying at home

Plan ahead and ask others for help to ensure that you can successfully stay at home and consider what can be done for vulnerable people in the household

Ask your employer, friends and family to help you to get the things you need to stay at home

Wash your hands regularly for 20 seconds, each time using soap and water, or use hand sanitiser

If you feel you cannot cope with your symptoms at home, or your condition gets worse, or your symptoms do not get better after 7 days, then use the NHS 111 online coronavirus service. If you do not have internet access, call NHS 111. For a medical emergency dial 999. More information can be found on the NHS website here

If you are currently well:

IFor more information follow this link:

Information remains subject to regular change and updates. More information can be found on the NHS website here


 Advice for Pregnant women

As a pregnant woman the news that you were placed in a ‘vulnerable group’ by the chief medical officer on Monday 16 March may have caused you concern. We would like to reiterate that the evidence we have so far is that pregnant women are still no more likely to contract the infection than the general population. What we do know is that pregnancy in a small proportion of women can alter how your body handles severe viral infections. This is something that midwives and obstetricians have known for many years and are used to dealing with. What has driven the decisions made by officials is the need to restrict spread of illness because if the number of infections were to rise sharply the number of severely infected women could rise and this could put the lives of some pregnant women in danger.

Our general advice is that:

  • If you get infected with COVID-19 you are still most likely to have no symptoms or a mild illness from which you will make a full recovery
  • If you develop more severe symptoms or your recovery is delayed this may be a sign that you are developing a more significant chest infection that requires enhanced care, and our advice remains that if you feel your symptoms are worsening or if you are not getting better you should contact your maternity care team or NHS 111 straight away for further information and advice.
  • If you are well at the moment and have no complications in any past pregnancies the following practical advice may be helpful

o  If you have a routine scan or visit due in the coming days please contact your maternity unit for advice and to agree a plan. You will still need to attend for a visit but the appointment may change due to staffing requirements.

o If you are between appointments, please wait to hear from your maternity team

  • If you are attending more regularly in pregnancy, then your maternity team will be in touch with plans
  • Whatever your personal situation please consider the following: o If you have any concerns you will be able to contact your maternity team as usual but please note they may take longer to get back to you

o  If you have an urgent problem related to your pregnancy but not related to Coronavirus, get in touch using the same emergency contact details you already have. Please do not contact this number unless you have an urgent problem

o  If you have symptoms of Coronavirus, contact your maternity service and they will arrange the right place and time to come for your visits. You should not attend a routine clinic.

o You will be asked to keep the number of people with you to a minimum. This will include to being asked to not bring children with you to maternity appointments.

o There may be a need to reduce the number of antenatal visits you have. This will be communicated with you. Do not reduce your number of visits without agreeing first with your maternity team.

At this time it is particularly important that you help your maternity team take care of you.  If you have had an appointment cancelled or delayed, and are not sure of your next contact with your maternity team, please let them know by using the contact numbers provided to you at booking.

All pregnant women should follow the Government guidance available here:

1) For all vulnerable people including pregnant women

2) For individuals and households of individuals with symptoms of new continuous cough or fever


If you are currently well:

  • stay indoors and avoid contact with other people as you would with flu viruses. You can find more information about how to do this
  • call NHS 111 to inform them of your recent travel to the area or your contact with someone who has

For more information follow this link:

More information about the Coronavirus – Covid-19

A coronavirus is a type of virus. As a group, coronaviruses are common across the world. Typical symptoms of coronavirus include fever and a cough that may progress to a severe pneumonia causing shortness of breath and breathing difficulties.

Generally, coronavirus can cause more severe symptoms in people with weakened immune systems, older people, and those with long-term conditions like diabetes, cancer and chronic lung disease.

You can find out more by visiting this government website:


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